How to arrange an air ambulance
The essential information families and care teams should prepare when an urgent medical flight may be needed.
Read the guideResources
Clear guidance for families planning medical travel.
Practical reading about air ambulance, cross-border transfer and insurance questions before you speak with a provider.
Guides
What to prepare and what to ask
These articles provide general information only. The treating team and a case-specific transport review should guide decisions about a real patient.
Malaysia–Singapore transfer checklist
A practical guide to the documents, clinical arrangements, and handovers involved in a cross-border ambulance journey.
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Insurance and medical evacuation
What to ask your insurer, which documents may be required, and why approval should be checked before transport.
Read the guideUrgent ICU evacuation from Ipoh to Singapore
How SAM coordinated a ventilated cross-border transfer from an Ipoh ICU to Singapore General Hospital.
Read the guideJohor Bahru to Singapore medical transfer
A SAM mission record covering Johor Bahru and Singapore by cross-border ground ambulance.
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Hat Yai to Singapore medical transfer
A SAM mission record covering Hat Yai, Thailand and Singapore by long-distance ground ambulance.
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Bentong to Johor medical transfer
A SAM mission record covering Bentong, Pahang and Johor by ground ambulance.
Read the guideSingapore General Hospital to Sunway Medical Centre
A SAM mission record covering Singapore General Hospital and Sunway Medical Centre by cross-border ground ambulance.
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HSA to Tung Shin Hospital stroke transfer
A SAM mission record covering Hospital Sultanah Aminah and Tung Shin Hospital by critical-care ground ambulance.
Read the guideGleneagles Penang to Tan Tock Seng Hospital
A SAM mission record covering Gleneagles Hospital Penang and Tan Tock Seng Hospital, Singapore by cross-border ground ambulance.
Read the guideSingapore to India air ambulance
A SAM mission record covering Singapore and India by private air ambulance.
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Penang to Medan air ambulance
A SAM mission record covering Penang, Malaysia and Medan, Indonesia by private air ambulance.
Read the guideCommercial airline medical escort
A SAM mission record covering the sending airport and receiving destination by commercial airline medical escort.
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Sea ambulance medical transfer
A SAM mission record covering a coastal or island pickup and onward care by sea ambulance.
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Hospitals in Malaysia served by SAM
A regional directory of public, university and private hospitals commonly involved in SAM transfers across Peninsular Malaysia.
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